Last updated: February 24, 2021

Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the website (the “Service”) operated by DISA Foods (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.


When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of DISA Foods and its licensors.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by DISA Foods.

DISA Foods has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that DISA Foods shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.


We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.


Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Governing Law

These Terms shall be governed and construed in accordance with the laws of United Kingdom without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us.



In these Terms and Conditions the following expressions will have the following meanings unless inconsistent with the context:


“Applicant/Customer/Buyer”                      the person, organisation, or company seeking an account with Disa Foods Limited (DISA) who shall be the customer of DISA with an DISA customer account number and shall not assign the benefit of this agreement to any other person or organization


“Goods”                                                         any Goods which DISA supplies to the customer (including any of them or any part of them) under a Contract


“Services”                                                      any Services which DISA provides to the Buyer (including any of them or any part of them) under a Contract


“Terms and Conditions”                              the standard terms and conditions of sale set out in this document together with any special terms agreed in writing between the customer and DISA and attached to these terms and condition



Subject to any variation under Condition 12.1, the Contract will be upon these Terms and Conditions, to the exclusion of all other terms and conditions and all previous oral or written representations including any terms or conditions which the Buyer purports to apply under any purchase order, confirmationoforderorsimilardocument,whetherornotsuchdocumentisreferredtointheContract. 2 Each order or acceptance of a quotation for Goods or Services will be deemed to be an offer by the Buyer to purchase Goods or Services upon these Terms and Conditions. The Contract is formed when the order is accepted by DISA. No contract will come into existence until the acceptance, either orally or in writing, of an order by DISA. All orders must be on DISA’s standard order form. 2.3 Any quotation is valid for a period of 14 days only from its date, provided DISA has not previously withdrawn it. 2.4 Subject to Condition 8.1 in relation to Buyers dealing as Consumers, DISA may cancel the Contract at any time prior to delivery or performance.



The quantity and description of the Goods and/or Services will be as set out in the order form/specification. All samples, drawings, descriptive matter specifications and advertising issued by DISA and any descriptions or illustrations contained in DISA’s catalogues or brochures or its website are issued or published for the sole purpose of giving an approximate idea of the Goods or Services represented by or described in them, including quoted costs. They will not form part of the Contract and this is not a sale by sample.



The price for the Goods and/or Services will be the price set out in DISA’s order form current at the date of acceptance of order and is exclusive of any costs of packaging and carriage, VAT and any other applicable sales tax or duty. 2 Subject to Condition 8.4 in respect of Buyers dealing as Consumers DISA may invoice the Buyer for the Goods on or at any time after delivery, or the Services on or at any time after performance commences, and payment is due within 14 days of service of such invoice, or upon termination of the Contract, whichever occurs first DISA may in its absolute discretion, require payment to be made before the provision of any Goods or Services by DISA.  4.3

Subject to condition 8.2 in relation to Buyers dealing as Consumers, all payments to be made by the Buyer under the Contract will be made in full without any set-off, restriction or condition and without any deduction for or on account of any counterclaim. 4.4 DISA may at any time suspend the provision of the Goods or the Services if the Buyer is late in making any payment due to DISA. 4.5 If any sum payable under the Contract is not paid when due then, without prejudice to DISA’s other rights under the Contract, that sum will bear interest from the due date until payment is made in full, both before and after any judgement, at 2% per annum over Barclays Bank plc base rate from time to time and DISA will be entitled to suspend deliveries of the Goods or performance of the Services until the outstanding amount has been received.



The Goods shall be delivered to the Buyer’s premises. The Services will be performed at the location agreed between the Buyer and DISA and as specified on the order form or at such location as otherwise agreed in writing

between DISA and the Buyer. 5.2 Delivery of the Goods will be accepted at any time of day. If the Buyer fails to take delivery, or provide any necessary documents, the Goods will be deemed to have been delivered and DISA, without prejudice to its other rights, may at its option: 5.2.1 store or arrange for storage of the Goods until actual delivery or sale and charge the Buyer for all related costs and expenses (including, without limitation, storage and insurance); and/  or 5.2.2 use reasonable endeavours to rearrange delivery but, if unable to rearrange delivery, following written notice to the Buyer, sell any of the Goods at the best price reasonably obtainable in the circumstances and charge the Buyer  for any shortfall below the price under the Contract or account to the Buyer for any excess achieved over the price under the Contract, in both cases having taken into account any charges related to the sale. 5.3 DISA will use reasonable endeavours to deliver or perform each of the Buyer’s orders for the Goods and/or Services within the time agreed when the Buyer places an order and, if no time is agreed, then within a reasonable time, but the time of delivery or performance will not be of the essence. Subject to Condition 8.1 where the Buyer is dealing as a Consumer, any delay in delivery or performance will not entitle the Buyer to cancel the Contract unless and until the Buyer has given 30 days’ written notice to DISA requiring the delivery or performance to be made and DISA has not fulfilled the delivery or performance with in that period. If the Buyer cancels the order in accordance with this Condition 5.3then: 5.3.1 DISA will re-fund to the Buyer any sums which the Buyer has paid to DISA in respect of that order or part of the order which has been cancelled; 5.3.2 the Buyer will be under no liability to make any further payments under Condition 4 in respect of that order or part of the order which has been cancelled; and 5.3.3 DISA will have no other liability to the Buyer in respect of the delay or failure of DISA.



All Goods will remain the property of DISA until the price of such Goods has been paid in full (in cash or cleared funds), and all sums payable under the contract for all goods received by the Buyer have been met in 6.2 Risk in the Goods will pass to the Buyer from the date of delivery unless the Buyer is dealing as a Consumer, in which case the Goods shall remain at DISA’s risk until they are delivered to the Consumer or deemed to be delivered in accordance with condition 5.2. 6.3 The Buyer’s right to possession will terminate immediately upon the occurrence of an event which would allow DISA to terminate the Contract under Condition 11.1. 6.4  The Buyer grants DISA, its agents  and employees an irrevocable licence at any time to enter any premises where the Goods are or may be stored in order to inspect them, or, where the Buyer’s right to possession has terminated, to recover them.



This Condition 7 is in addition to and does not affect a Consumer’s rights in relation to defective Goods or Services given to consumers by law .2 DISA will, free of charge, within a period of 6 months from the date of delivery of Goods which are proved to the reasonable satisfaction of DISA to be damaged or defective due to defects in material, workmanship or design (other than a design made, furnished or specified by the Buyer), replace such Goods. This obligation will not apply where: 7.2.1 any instructions as to the use or storage of the Goods have not been complied with in all respects 7.2.2 the Buyer has failed to notify DISA of any defect or suspected defect within 14 days of delivery or performance where the defect should be apparent on reasonable inspection, or within 14 days of the same coming to the knowledge of the Buyer where the defect is not one which should be apparent on reasonable inspection

and in any event no later than 6 months from the date of delivery. 7.3 DISA will refund to the Buyer the cost of carriage on the return of any such defective or damaged Goods and will deliver any repaired or replacement Goods to the Buyer at DISA’s own expense. 7.4 Any Goods which have been replaced will belong to DISA. Any repaired or replacement Goods will be liable to repair or replacement under the terms specified in Condition 7.2 for the unexpired

portion of the 12-month period from the original date of delivery of the replaced Goods. 7.5 DISA does not exclude its liability (if any) to the Buyer for any matter which it would be illegal for DISA to exclude (or to attempt to exclude) its liability including those matters referred to in Condition 8.4 where the Buyer is dealing as a Consumer. 7.6 Except as provided in Conditions 7.1 to 7.5 and 8.4, DISA will be under no liability to the Buyer whatsoever (whether in contract, tort (including negligence), breach of statutory duty, restitution or otherwise) for any injury, death, damage or direct, indirect or consequential loss (all three of which terms include, without limitation, pure economic loss, loss of profits, loss of business, depletion of goodwill and like loss) howsoevercausedarisingoutoforinconnectionwithanyContractincludingtheprovisionofanyGoodsorServices.                                                                                                                                                                                                                7.7 Except as set out in Conditions 5.3, 7.1 to 7.5 and 8.4, DISA hereby excludes to the fullest extent permissible in law, all conditions, warranties and stipulations, express (other than those set out in the Contract) or implied, statutory, customary or otherwise which, but for such exclusion, would or might subsist in favour of the Buyer.  7.8 Save where the Buyer is dealing as a Consumer, the Buyer agrees to indemnify, keep indemnfiiedandholdharmlessDISAfromandagainstallcosts(includingthecostsof enforcement), expenses, liabilities (including any tax liability), injuries, direct, indirect or consequential loss (all three of which terms include, without limitation, pure economic loss, loss of profits,lossofbusiness,depletionof

goodwill and like loss), damages, claims, demands, proceedings or legal costs (on a full indemnity basis) and judgments which DISA incurs or suffers as a consequence of a direct or indirect breach or negligent performance or failure or delay in performance by the Buyer of the terms of the Contract.



Once a Contract has come into existence between DISA and a Consumer, DISA shall only be entitled to cancel the Contract in accordance with Condition 11. If DISA has not delivered Goods to a Buyer dealing as a Consumer with in 30 days of the Consumer’s order, the Consumer may cancel the Contract and DISA will refund any money paid. 2 Following delivery, Buyers dealing as Consumers have the right to cancel a Contract (other than for personalisedor perishable products, video, audio or software products which have been unsealed by the Consumer, or other products which DISA has specifiedasnon-returnable)andreceivearefund.TheConsumermustinformDISAwithin7work

ing days, commencing on the day after the Goods are delivered to the Consumer. If the Consumer chooses to cancel, the Goods must be returned at the Consumer’s cost and risk and Consumers must take reasonable care of the Goods. If the Consumer does not return the Goods within 14 days of cancellation, or when requested to do so by DISA, whichever occurs first,DISAcancollecttheGoodsattheConsumer’scost.                                                                                                                                                                                8.3 Buyers dealing as Consumers are re- quired to inspect the Goods for the purpose of ascertaining whether or not at the time of delivery they are damaged or defective. Buyers acting as Consumers are required to notify DISA as soon as is reasonably practical in the event that the Goods are found on inspection to be defective or damaged. DISA will then arrange for the return of the Goods to DISA at no cost to the Consumer. If the Goods are found to be damaged prior to delivery to the Consumer, or defective, DISA will repair or replace the Goods or refund the price paid by the Consumer. 8.4 BUYERS DEALING AS CONSUMERS HAVE OTHER RIGHTS GRANTED BY LAW IN ADDITION TO THOSE SET OUT IN THESE TERMS AND CONDITIONS WHICH EDA CANNOT EXCLUDE. THESE TERMS AND CONDITIONS DO NOT AFFECT THOSE OTHER RIGHTS GRANTED BY LAW.



DISA will not be liable to the Buyer for any failure or delay or for the consequences of any failure or delay in performance of the Contract, if it is due to any event beyond the reasonable control and contemplation of DISA inc-luding, without limitation, acts of God, war, industrial disputes, protests, fire,tempest,explosion,anactofterrorismandnationalemergenciesandDISAwillbeentitledtoareasonableextensionoftimeforperformingsuchobligations.



All intellectual property rights in the Goods belong to DISA or its licensors absolutely. All intellectual property rights created, developed or discovered by DISA (whether alone or with any other person including the Buyer) in the provision of the Goods or Services shall belong to DISA absolutely. 2 The Buyer may not make or distribute copies of the Goods or Services; 10.2.1 sell, sub-licence or transfer the Goods or Services to any third party;10.2.2 make any public presentation using the Goods or Services or any printed copy of the same without the prior written consent of DISA. 10.3 The Buyer shall notify DISA immediately if the Buyer becomes aware of any claim made against the Buyer that normal use or possession of the Goods or Services infringes or is alleged to infringe the intellectual property rights of any third party. 10.4 If at any time in connection with any Contract the Buyer (whether alone or with any other person) creates any intellectual property related to the subject matter of the Contract, the Buyer shall treat such intellectual property and all information relating to it as confidentialtoDISAandshallpromptlydisclosetoDISA full details of such work. The property, including all intellectual property rights in such work shall vest in DISA absolutely and the Buyer agrees to assign the same to DISA and the provisions of Condition 10.6 shall apply. 10.5 The Buyer hereby irrevocably and unconditionally waives in favour of DISA any and all moral rights conferred on the Buyer by virtue of the Copyright Designs and Patents Act 1988 for any design or copyright work referred to in Condition 10.4. 10.6 Notwithstanding any prior termination of a Contract, at the request of DISA, the Buyer shall do all things necessary or desirable to enable DISA or its nominee to confer absolute title to and ownership of and to obtain the benefit of the rights including the intellectual property referred to in Condition 10.4 and to secure patent or other appropriate forms of protection for it throughout the world.


11.           TERMINATION

DISA may by written notice terminate the Contract immediately if the Buyer is in material breach of the Contract or enters into insolvency, bankruptcy, any arrangement with its creditors or any other arrangement or situation which has a like effect. Failure to pay any sums due in accordance with Condition 4.2 is a material breach of the terms of the Contract which is not capable of remedy. 2The termination of the Contract howsoever arising is without prejudice to the rights, duties and liability of either the Buyer or DISA accrued prior to termination. The conditions which expressly or impliedly have effect after termination will continue to be in force notwithstanding termination.


12.           GENERAL

Save as set out in the Contract, these Terms and Conditions may only be varied or amended in writing and signed by a director of each member of DISA.2 The Contract is personal to the Buyer who may not assign, delegate, license, hold on trust or sub-contract all or any of its rights or obligations under the Contract without DISA’s prior written consent. 12.3 The Contract contains all the terms which DISA and the Buyer have agreed in relation to the Goods and/or Services and supersedes any prior written or oral agreements, representations or understandings between the parties relating to such Goods and/or Services. The Buyer acknowledges that it has not relied on any statement, promise or representation made or given by or on behalf of DISA which is not set out in the Contract. Nothing in this Condition 12.3 will exclude any liability which one party would otherwise have to the other party in respect of any statements made fraudulently. 12.4 The parties to the Contract do not intend that any of its terms will be enforceable by virtue of the Contracts (Rights of Third Parties) Act 1999 by any person not a party to it. 12.5 For the avoidance of doubt should there be anyconflictbetweenthetermsandconditionsofsalesetoutinthisdocumentandanyspecialtermsattachedtothem,thenthespecialtermsshallprevail. 12.6 The formation, existence, construction, performance, validity and all aspects whatsoever of the Contract or of any term of the Contract will be governed by English law. The English courts will have exclusive jurisdiction to settle any dispute which may arise out of, or in connection with the Contract. The parties agree to submit to that jurisdiction.